Job Description

That is why we are seeking a Service Manager Customs Solutions (m/f/d). The Service Manager Customs Solutions is responsible for the end‑to‑end provision, development, and continuous improvement of the IT service “Customs Solutions” for the Liebherr Group. The role combines service ownership, process expertise, project leadership, and technical coordination across global stakeholders.

The working location for this position will be in Madrid city where we are currently setting up a new office. We operate a hybrid model, requiring at least 40% of the working time on-site. 

Creating passion: your responsibilities

Plan:

  • Align demand planning with the overall IT and Customs strategy to ensure service relevance and future readiness.

  • Assess impacts, risks, and dependencies of new demands across processes, systems, and organizational units.

  • Maintain and refine the long term service roadmap based on regulatory c...

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