Job Description
Automotive Service Manager required to work Monday - Friday, 8am - 6pm, and Saturdays, 8am - 2pm on a 1 in 3 rotation. Salary per hour is £45,000 - £50,000 depending on experience, plus OTE £65,000.
Daily duties:
Managed the day-to-day operation of the service department, ensuring an efficient workflow and high levels of customer satisfaction.
Acted as the main point of contact for customers, providing regular updates on vehicle progress and advising on any additional repair requirements.
Scheduled workshop jobs to maximise technician productivity while meeting agreed customer deadlines.
Allocated work based on technician skills, experience, and workshop capacity to ensure quality and efficiency.
Monitored workshop performance, ensuring repairs and servicing were completed in line with manufacturer and company standards.
Supported, coached, and motivated technicians and service staff to maintain high performance and encourage continuous development.
Mai...
Daily duties:
Managed the day-to-day operation of the service department, ensuring an efficient workflow and high levels of customer satisfaction.
Acted as the main point of contact for customers, providing regular updates on vehicle progress and advising on any additional repair requirements.
Scheduled workshop jobs to maximise technician productivity while meeting agreed customer deadlines.
Allocated work based on technician skills, experience, and workshop capacity to ensure quality and efficiency.
Monitored workshop performance, ensuring repairs and servicing were completed in line with manufacturer and company standards.
Supported, coached, and motivated technicians and service staff to maintain high performance and encourage continuous development.
Mai...
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