Job Description
Lead the service department at Legacy Dodge Taber, ensuring operational efficiency and outstanding customer satisfaction. This role requires a hands-on leader with strong technical expertise and a passion for continuous improvement.
As a Service Manager, you will oversee all aspects of the service department, including staffing and customer relations. Your leadership will be vital in creating a high-performing team environment while addressing customer concerns and optimizing shop workflow. Strong knowledge of Chrysler systems is essential for success in this hands-on role.
Key Responsibilities:
• Lead service technicians and set performance goals
• Address customer concerns and resolve issues promptly
• Schedule maintenance and monitor repair turnaround times
• Ensure compliance with Chrysler warranty processes
• Support technicians with diagnostics and repairs
Requirements:
• Proven leadership and team management skills
• Ticketed Technician certificatio...
As a Service Manager, you will oversee all aspects of the service department, including staffing and customer relations. Your leadership will be vital in creating a high-performing team environment while addressing customer concerns and optimizing shop workflow. Strong knowledge of Chrysler systems is essential for success in this hands-on role.
Key Responsibilities:
• Lead service technicians and set performance goals
• Address customer concerns and resolve issues promptly
• Schedule maintenance and monitor repair turnaround times
• Ensure compliance with Chrysler warranty processes
• Support technicians with diagnostics and repairs
Requirements:
• Proven leadership and team management skills
• Ticketed Technician certificatio...
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