Service Management Supervisor at Toromont

Join Toromont Cat as a Service Management Supervisor, leading a team to achieve exceptional customer satisfaction and operational excellence. This role emphasizes safety and efficiency.
As the Service Management Supervisor, you'll ensure your team adheres to the highest service standards while representing corporate initiatives. Your leadership will foster a productive environment, with a focus on team development and optimal customer service outcomes.
Key Responsibilities:
• Enforce safety standards and policies on the job
• Schedule work orders effectively for the shop
• Train team members to exceed customer expectations
• Create and review service invoices thoughtfully
• Investigate and mitigate workplace incidents
Requirements:
• At least 3 years of experience in a supervisory role
• Required post-secondary education
• Technical knowledge is beneficial
• Strong interpersonal and leadership skills
• Familiarity with financial management of serv...