Service Management Lead

HelloKindred are specialists in staffing marketing, creative and technology roles, offering a range of talent solutions that can be delivered on-site, remotely or hybrid.

Our vision is to make work accessible and people’s lives better.We do this by disrupting traditional employment barriers –connecting ambitious talent to flexible opportunities with trusted brands.

Job Description

Anticipated Contract End Date/Length: January 1, 2027
Work set up: Hybrid

Our client in the Information Technology and Services industry is looking for a Service Management Lead to drive end-to-end service outcomes across the Service Management pillar within a global banking technology environment. This role focuses on enhancing service performance, reliability, and resilience across technology functions, ensuring services are controlled, measurable, and continuously improved. The position requires strong analytical capability, stakeholder engagement, an...