service management

Overview

Remote Offsite Monitoring is looking for an experienced and organized Service Manager to oversee our technical service department. This role is responsible for managing technicians, coordinating service operations, ensuring customer satisfaction, and maintaining high service standards across all projects.

Responsibilities

• Oversee the technical service department and manage technicians.
• Coordinate service operations, ensure customer satisfaction, and maintain high service standards across projects.

Qualifications

• Previous experience in a supervisory or management role.
• Strong knowledge of CCTV, alarm systems, access control, electric fencing, and related security technologies.
• Excellent leadership and organizational skills.
• Strong customer service and communication abilities.
• The ability to supervise multiple technicians.
• Computer literacy...