Service Key Account Manager – 80–100%

Responsibilities

• Ensure personal and sustainable support of our key accounts in customer service
• Take responsibility for all activities and ensure their professional execution in close collaboration with internal stakeholders
• Develop and sell comprehensive service solutions, retrofits and maintenance contracts
• Monitor and identify trends in the financial metrics of our key accounts
• Develop and implement action plans for the strategic development of customer relationships
• Actively support product management in developing new customer-service-oriented products

Requirements

• Experience in mechanical or plant engineering with an international focus
• Completed technical vocational training with further qualifications as an engineer (FH/University) or as a certified technician (HF)
• Business/economics training is a valuable plus
• Strong customer orientation and sa...