Service Fulfilment Operation Specialist

Job ID:

Date posted: 20/06/

Who you are

As a person you are passionate about people, business, IKEAs purpose and continuously driving
better performance. You are energized by increasing customer value, driving business growth and
contributing to overall success and results through people as well as motivated by leading and
developing people. We believe you have knowledge in the following areas:
Excellent understanding of processes on the area of expertise
Understanding of the customer needs, demands and expectations on the market
Market/industry intelligence: understanding of KPIs used for success measures for own
function
Excellent knowledge of relevant IT systems/solutions/tools within service business
Eagerness and self-drive to develop constantly and demonstrate a willingness to develop
skills and effective ways of working to benefit IKEA and personal growth
...