Service & Experience Designer

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We have an exciting opportunity for you to join our team as a Service & Experience Designer

As a Service & Experience Designer, you will be responsible for designing seamless, user-centered servicesthat deliver optimal experiences across digital and physical touchpoints. You will work collaboratively with cross-functional teamsto create solutions that meet both business goals and customer needs.

The ideal candidate has a passion for solving complex problems, a deep understanding of human-centered design, and the ability to translate insights into actionable service blueprints and prototypes.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 tea...