Service Excellence Manager

Location: Office‑based role, Pencoed, Bridgend, South Wales

Job Type: Full‑time / Permanent (Flexible hours between 8am–6pm, core hours 9am–5:30pm)

Who are we

Flotek Group is one of the fastest‑growing Tech Companies in the UK, providing IT, Cybersecurity and Comms technology to small & medium businesses. With sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart.

When you join Flotek Group you join our “Purple Army” and become part of a team driven by a set of values that guide our every interaction, both with each other and with our partners. We enjoy a collaborative, fast‑paced working environment, where we can expect to learn to be exceptional, earn trust through actions and receive recognition when our work gets a “Wow!”

The role

We are seeking a Service Excellence M...