Job Description
Elevate hospitality standards as the Service Excellence Manager with Compass Group Canada. Drive exceptional customer satisfaction and operational excellence in a fast-paced environment.
In this pivotal General Manager role, you will lead front-line teams, ensuring services align with Compass standards and client expectations. You'll champion a people-first culture and build lasting client relationships while addressing feedback for continuous improvement.
Key Responsibilities:
• Champion guest experiences through Compass Group standards
• Build strong relationships with clients as main contact
• Address client and guest feedback promptly
• Lead, train, and inspire service teams for success
• Oversee daily operations in dining and catering services
Requirements:
• Proven experience in service and hospitality management
• Strong leadership skills to develop frontline teams
• In-depth knowledge of food safety and service standards
• Ability to meet fin...
In this pivotal General Manager role, you will lead front-line teams, ensuring services align with Compass standards and client expectations. You'll champion a people-first culture and build lasting client relationships while addressing feedback for continuous improvement.
Key Responsibilities:
• Champion guest experiences through Compass Group standards
• Build strong relationships with clients as main contact
• Address client and guest feedback promptly
• Lead, train, and inspire service teams for success
• Oversee daily operations in dining and catering services
Requirements:
• Proven experience in service and hospitality management
• Strong leadership skills to develop frontline teams
• In-depth knowledge of food safety and service standards
• Ability to meet fin...
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