Job Description

Resorts World at Sentosa Pte. Ltd. in Singapore is looking for an Assistant Manager, Service Excellence & Learning & Development. This role focuses on driving service excellence and implementing effective learning strategies to improve guest experiences across Hotels and Food & Beverage operations.

The ideal candidate should hold a degree in Hospitality and have at least 3 years of relevant experience. Responsibilities include conducting service audits, analyzing guest feedback, and delivering training programs to foster a guest-centric culture.

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