Job Description
MAIN RESPONSIBILITIES:
- Generate AMC, Calibration, Spares & upgrade orders.
- Installation & commissioning of Testing Machines.
- Attend & resolve all complaints ( wty & out of wty ) on time.
- Ensure all machines under contract are calibrated with relevant standards and procedures with in scheduled time
- Trouble shooting of the electronic problems at it's component level
- Ensure all NABL related activities are followed & completed on time.
- Perform Annual Maintenance contract of the testing machines
- Maintain records for Procedures/Documentation/Field Activity Reports.
- Ensure customer queries, complaints, billing, payment and service requests are resolved on time.
- Building long time successful relationships with the key customers.
- Collaborate with BS team for spare parts & supply to maintain less breakdown time.
COMPETENCIES REQUIRED:
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