Service Engineer

Roles Responsibilities:

• 1) Repair troubleshooting Tamron DSLR Mirrorless lenses
• 2) Interaction with Tamron customers
• 3) Managing repair back log, customer complaints, spare parts inventory
• 4) Handling escalated issues related to service
• 5) Record all details of customers coming for repairs
• 6) Coordinate with other ASC staffs and guide them
• 7) Reporting the repair data on daily, weekly and monthly basis

Desired Skills Set:

• 1) Good repairing troubleshooting skills
• 2) Understand repair manuals, familiar with adjustment software
• 3) Good communication interpersonal skills
• 4) Good in reporting
• 5) Good knowledge of Windows applications such as Word, Excel, power point etc.
• 6) Photography knowledge will be added advantage
• 7) Time Punctuality