Job Description
What you'll do
Monitor and maintain network, server, and application health day-to-day
Provide 24/7 helpdesk support on a rotating weekly roster, one to two weeks per month (with standby and overtime allowance)
Respond on-site to troubleshoot and resolve IT and AV faults
Perform routine maintenance - firmware updates, patching, asset tracking
Liaise with vendors to manage system recoveries and escalations
What we're looking for
Diploma in Electrical/Electronic Engineering, Computer Engineering, IT Networking, or related field
Basic knowledge of IT networks, Microsoft OS, and computer hardware
Exposure to cloud platforms (AWS, Azure) or AV systems is a bonus - but not required
Strong problem-solving mindset with a willingness to learn
Good communicator who works well in a team and under pressure
Ready to Apply?
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