Job Description
- Overseeing and expanding service activities for the client.
- Preparing customer sites and collaborating with colleagues to install and commission the client's products and systems.
- Commissioning various products and services, maintaining close contact with customers.
- Supporting marketing efforts by attending trade shows, conferences, and other events, and creating service news for mailing and social media sharing.
- Providing technical assistance and product training both before and after sales.
- Creating weekly and monthly schedules for service applications, ensuring swift actions with proper prioritization.
- Conducting regular customer visits, interpreting their needs and requirements to match the client's products and services.
- Offering remote support to customers and colleagues.
- Handling emergency service requests promptly...
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