Job Description

JOB SUMMARY: The Service Engineer is responsible for delivering high-quality technical support and maintenance services for precision instruments. This position ensures optimal performance of all in-house and customer-deployed equipment through expert repair, calibration, and troubleshooting. The role involves managing installations, maintaining accurate service records, and providing timely solutions to technical issues. Additionally, the Service Engineer supports distributors with warranty services and knowledge sharing, contributing to customer satisfaction and operational excellence.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

Instrument Repair & Maintenance

  • Perform in-house repairs and maintenance of instruments.

  • Ensure all COE instruments are in optimal working condition.

  • Offer warranty support to distributor instruments and arrange RMA.

  • Share technical knowledge with distributors and engineers.
    • ...

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