Service Engineer

We are currently seeking a Service Engineer to join our After Sales & Services Department at CAREL HQs in Brugine (Padova)

ROLE GOALS

He/She takes care of all Trouble Tickets that Field Operations identifies as 2nd level. Those for whom a written technical advice, an exit to the customer or a purely technical telephone assistance is needed. He improve the quality level of Carel having interactions with R&d and Quality as reference of a product line in field.

MAIN RESPONSIBILITIES AND ACTIVITIES:

• He/She performs the activities as Technical Engineer for the most complex and important technical support interventions following the case in field or remotely;
• He/She:
• In alignment with Field Operation dept., prioritizes, plans trough external assistance interventions of the following types: commissioning, extraordinary mainte...