Job Description

An IT recruitment agency is seeking a Service Desk Consultant for a 6/12 month contract in Bethlehem. The role requires a Grade 12 certificate, A+ and/or N+ certification, and 1-3 years of experience in IT support. Responsibilities include providing first-level support, logging service requests, and ensuring exceptional customer service. Preferred qualifications include ITIL Foundation certification and knowledge of service management platforms. The position offers an opportunity to enhance IT skills in a supportive environment.
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