Service Desk Manager

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Service Desk Manager, IT Support, SC Clearance, COR7384

An exciting opportunity has arisen for a talented Service Desk Manager to join a leading MSP, managing a growing team that delivers high-quality IT support to major clients throughout the UK.

The Role

As the Service Desk Manager, you’ll lead a skilled technical team providing exceptional support across critical IT systems. This is a hands‑on leadership role, responsible for maintaining strong service standards, driving process improvement, and ensuring smooth day‑to‑day operations within a 24/7 support environment.

You’ll oversee incident management, service delivery, and continuous ...