Service desk lead: calls, sla & tech coordination

Daisy Business Solutions based in Gqeberha is seeking a Service Desk Coordinator to oversee incoming service requests and manage technician assignments. Responsibilities include maintaining high service levels, ensuring timely call responses, and coordinating with team members.

The ideal candidate will possess strong communication skills, a focus on customer satisfaction, and experience with Microsoft Office products. This role is essential to maintain service quality and effective communication within the team. #J-18808-Ljbffr