Job Description
Candidates, please click in below link and apply to get further communication on your application.
https://ltim.ripplehire.com/s/cRCdW
Job Title - Service Desk Executive
Primary Skills - Servicedesk, ServiceNow ITSM
Experience - 5 to 8 yrs
Location - Chennai
Notice Period - Immediate to 30 days
Job Description -
Should be good with ServiceNow ticketing tool and should know preparing ticket reports
Strong understanding of ITIL Information Technology Infrastructure Library practices
Proficiency in diagnosing and resolving technical issues with hardware and software Must be well versed with troubleshooting Outlook issues and other MS Office related issues
Must be good with MS Excel and PowerPoint
Should know Intune Autopilot and Security Groups
Experience in managing and resolving incidents effectively
Ability to manage changes in the IT environment
Must have knowledge of Major Incident Management and s...
https://ltim.ripplehire.com/s/cRCdW
Job Title - Service Desk Executive
Primary Skills - Servicedesk, ServiceNow ITSM
Experience - 5 to 8 yrs
Location - Chennai
Notice Period - Immediate to 30 days
Job Description -
Should be good with ServiceNow ticketing tool and should know preparing ticket reports
Strong understanding of ITIL Information Technology Infrastructure Library practices
Proficiency in diagnosing and resolving technical issues with hardware and software Must be well versed with troubleshooting Outlook issues and other MS Office related issues
Must be good with MS Excel and PowerPoint
Should know Intune Autopilot and Security Groups
Experience in managing and resolving incidents effectively
Ability to manage changes in the IT environment
Must have knowledge of Major Incident Management and s...
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