Job Description
Skill: Service Desk Engineer (Windows with MAC OS support )
Level: 1.10 to 4 years
Job Description
Hardware Technical Support Engineer (24x7)
We are looking for a dedicated and skilled Hardware Technical Support Specialist to join our 24x7 support team. The candidate will provide timely and effective technical assistance for hardware-related issues via chat, voice, and tickets. This role requires a strong problem-solver with excellent communication skills who can manage a high volume of inquiries across multiple channels.
Key Responsibilities
Level: 1.10 to 4 years
Job Description
Hardware Technical Support Engineer (24x7)
We are looking for a dedicated and skilled Hardware Technical Support Specialist to join our 24x7 support team. The candidate will provide timely and effective technical assistance for hardware-related issues via chat, voice, and tickets. This role requires a strong problem-solver with excellent communication skills who can manage a high volume of inquiries across multiple channels.
Key Responsibilities
- Provide Technical Support: Deliver expert technical support for hardware-related issues via chat, voice, and tickets.
- Troubleshoot and Resolve: Diagnose, troubleshoot, and resolve hardware issues, bugs, and errors.
- Manage Communication Channels: The candidate will handle incoming calls and communications...
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