Service Desk Engineer-L1 Support

Job Title

L1 Support Engineer

Experience

Fresher or 1–3 Years

Location : Bangalore

Onsite

Shift

Day Shift / Rotational Shifts (24x7 support environment)

Role Overview

We are looking for an L1 Support Engineer who will be the first point of contact for IT‑related issues. The role involves handling basic technical support, user queries, and incident logging while ensuring timely resolution or escalation as per SLA.

This position is ideal for fresh graduates or early‑career IT professionals who want to build a strong foundation in Windows, Active Directory, and IT support operations.

Key Responsibilities

Service Desk & User Support

• Act as ...