Job Description

ITCAN PTE. LIMITED in Singapore is seeking candidates for a technical support role focused on providing First Call Resolution (FCR) through phone and email. Responsibilities include troubleshooting incidents, managing customer expectations, and ensuring timely communication regarding outstanding issues.

The ideal candidate will be proactive in maintaining case ownership until closure and will play a critical role in prioritizing customer incidents.

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Take the next step in your AI career. Submit your application to ITCAN PTE. LIMITED today.

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