Job Description

Position Title: Service Desk Engineer
Work Set-up: Work Onsite/Work from Office
Schedule: 3 days work, 3 days off; 6-6 Day/Night
Salary: Php 18,000.00 – Php 20,000.00

Are you interested in joining a fast-paced, internationally backed, and dynamic team? This is your chance to upscale your technical skills with our top-tier client in the IT Research and Development field that provides fascinating work (i.e., Financial Quantitative Research, Data Engineering, DevOps, Applications Development, Cyber Security, and High-Performance Computing) to their global customers.

JOB DESCRIPTION FOR A SERVICE DESK ENGINEER

Your Responsibilities as a Service Desk Engineer would be:

• Monitor alerts via Slack and email and respond in a timely manner
• Manage queries via email and chat regarding IT issues and questions.
• Communicate progress in a timely manner to all relevant parties.
• Gather and record all relevant issu...

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