Job Description

Proudly Canadian. Driven by Purpose. Rooted in Care.

Join a national team where people, purpose, and community come first. Western Financial Group was named a 2025 Top Insurance Employer by Insurance Business Canada and is home to more than 2,300 team members supporting over one million customers across 200+ locations across Canada.

Service Desk Analyst – Victoria, BC

Working with a team you will be part of ensuring the ongoing success of Western through supporting our business with their technology needs.

Reporting to the Team Lead, User Experience, the Service Desk Analyst will be responsible for providing front line support to internal clients by responding to all service requests (hardware and software) and incidents. You will also be accountable for trouble shooting and diagnosing client incidents.

Here is what a typical day looks like

  • Provide excellent support for incidents and requests from...

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    Take the next step in your AI career. Submit your application to Western Coast Insurance Services today.

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