Job Description

A leading IT solutions provider in Canada is seeking a Service Desk Analyst – Tier 1 to deliver 1st level IT support and resolve user issues. Responsibilities include managing end-user incidents, providing remote technical support, and troubleshooting hardware/software. Ideal candidates will have experience in customer service and PC support, alongside A+ and ITIL certifications. The role offers competitive salaries, health benefits, and a flexible work environment.
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