Service desk analyst

We're Hiring! Hybrid Service Desk Analysts (German+ English) Lite Tech | Brazil • Remote • 2 Open Position Are you passionate about solving technical problems and supporting users around the world? Do you speak GERMAN C1? If yes — we want to meet you! Lite Tech (formerly Lite Organização Ltda) is expanding its global support team and hiring 1 Remote Service Desk Analysts to join a dynamic, multicultural, fast-growing environment. About the Role Position: Service Desk — Technical Support & Helpdesk Contract: PJ (Independent Contractor) Workload: 40 hours/week (Monday to Friday just!) Salary 6.000,00 PJ Location: remote You'll be the first point of contact for users, helping resolve technical issues with professionalism, empathy, and precision. What You'll Do Provide first-level support via phone and email (chat may be added). Troubleshoot issues related to apps, email, browsers, and hardware (including remote screen sharing). Perform ID resets, manage email inconsistencies, and follow K...