Job Description
HEALTHCARE SERVICE DESK | Greenhills, San Juan
Qualifications
- Bachelor’s/College Degree in Computer Science, Information Technology, or equivalent
- At least 2 years of relevant work experience required
- Preferably 1–4 years of experience in Customer Service, Help Desk, or Service Desk Support (Healthcare experience is a plus)
- Must be amenable to shifting schedules
- Must be willing to work 100% onsite
- Excellent communication, customer service, problem-solving, troubleshooting, follow-up, and organizational skills
- Detail- and service-oriented team player, flexible with working hours, and able to work independently
- Self-motivated team player with initiative
- Ability to multitask in a fast-paced environment
Key Competencies
- Must have good English communication and conversation skills (verbal and written)
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