Service Desk Analyst

We Are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the role

The purpose of the Service Desk Analyst is to provide a high-quality single point of contact, as part of a Service Desk service to Fujitsu's customers. This role provides primary Service Desk support for after-hours team. This includes the management of all incidents, queries, service requests through to successful resolution and closure. This is to be achieved by the Service Desk Analyst fulfilling the responsibilities for the role. This role involves shift work and weekends working.

This role is based in Lidcombe, NSW and offers hybrid working.

Australian Citizenship is mandatory. Cur...