Job Description

Location: BGC, Taguig City

Work Setup: Onsite

Schedule: Shifting



Job Overview



We are looking for skilled Service Desk Analysts to provide technical support and assistance to end-users. If you have strong troubleshooting skills and experience in IT support within a BPO or shared services environment, this role is for you.



Qualifications



✔ Completed at least 1st year in college

✔ Minimum 18 months BPO experience

✔ At least 12 months experience in Service Desk, IT Helpdesk, or Technical Support (under BPO or IT Shared Services)

✔ Strong problem-solving and analytical skills

✔ Excellent communication and customer service skills

✔ Working knowledge of desktop applications, operating systems, and hardware

✔ Ability to multitask and prioritize in a fast-paced environment

✔ Willing to work ONSITE in BGC, Taguig City

✔ Eagerness for continuous learning and adaptabili...

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