Service Desk Analyst

• A friendly and supportive environment that fosters growth and development
• Opportunities to make discounted purchases on a great range of products 
• Access to Udemy an online training platform with over 5,500 courses

As one of Australia’s largest retailers of lifestyle products, with more than 300 complexes worldwide, Harvey Norman® has been a part of almost every Australian’s shopping experience. Whether getting the latest electronic gadgets, or furnishing your first home, Harvey Norman® is the place where you can shop with confidence. 

About the role

Reporting to the Service Desk Manager and based onsite at the Silverwater Corporate Office, you will be working in a 24 x 7 ITIL environment providing first level technical support to users across the organisation with the knowledge learned during your training. Your role will involve providing technical support via phone, email, and remote access tools to diagnose, tr...