Service Desk Analyst - Fixed Term Contract

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role

We have an exciting fixed term contract opportunity (through to end of November) for an experienced Service Desk Analyst to join our team on an Internal Project.

As a Service Desk Analyst, you'll be the first point of contact, providing high quality technical support and customer service. Utilising ServiceNow as our core ITSM platform, you'll log, manage and resolve incidents and service requests while following ITIL processes.

No two days will be the same — you'll be proactively problem solving issues as they come your way.

What you’ll bring

Someone who wants to be part of a team that is striving to achieve the best possible outcome.

In our successful candidates we are looking for:

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