Job Description
ICT Business Support Analyst
£14.71 per hour - PAYE
£19.61 per hour – Umbrella
3 Month Contract Initially with potentially of permanent
Full Time
A fantastic opportunity has arisen in Coalville for an ICT Business Support Analyst on a 3-month initial contract looking for an immediate start.
As the first point of contact for the Council’s ICT Support Service, you will log, prioritise, and resolve ICT problems and requests, making sure support to customers is provided quickly and effectively.
Main duties and responsibilities:
* To log, monitor and resolve service desk calls within agreed service levels
* Provide first line and second line support to the council’s user base
* To install, configure and test hardware and software components.
* To work in an agile and flexible manner, including remote home-working and office working on a rota basis.
* To undertake routine operational tasks, including completing and monitoring data backups and res...
£14.71 per hour - PAYE
£19.61 per hour – Umbrella
3 Month Contract Initially with potentially of permanent
Full Time
A fantastic opportunity has arisen in Coalville for an ICT Business Support Analyst on a 3-month initial contract looking for an immediate start.
As the first point of contact for the Council’s ICT Support Service, you will log, prioritise, and resolve ICT problems and requests, making sure support to customers is provided quickly and effectively.
Main duties and responsibilities:
* To log, monitor and resolve service desk calls within agreed service levels
* Provide first line and second line support to the council’s user base
* To install, configure and test hardware and software components.
* To work in an agile and flexible manner, including remote home-working and office working on a rota basis.
* To undertake routine operational tasks, including completing and monitoring data backups and res...
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