Service Desk Analyst

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Our client, a highly respected national organization, is seeking a bilingual Service Desk Analyst to join their Calgary office. This is a full‑time, fully onsite contract opportunity supporting a fast‑paced enterprise IT environment. The successful candidate will play a key role in delivering first‑line technical support while providing exceptional customer service to internal users.

Benefits & Perks

• Full‑time hours (37.5 hours per week)
• Long‑term contract opportunity (1‑year term)
• $25 – $35 per hour, based on experience and qualifications
• Opportunity to work within a large, reputable enterprise environment
• Experience supporting a secure, high‑standards IT operation
• Exposure to government‑level security clearance processes

Responsibilities

• Provide first‑level troubleshooting and diagnosis for hardware and software...