Job Description
Join TRICAN as a Service Desk Analyst in Calgary, where your technical skills will support employees with IT assistance and problem-solving. Enjoy a comprehensive perks package and a focus on career development. As a Service Desk Analyst, you will be the first point of contact for IT support in Calgary's Head Office and district bases.
Key Responsibilities
- Provide IT support as the first point of contact
- Setup employee network accounts and personal computers
- Decommission old computer assets responsibly
- Troubleshoot technical issues for local and remote employees
- Maintain and coordinate local IT support issues
Requirements
- Post‑secondary education in Computer Science preferred
- Minimum of two years in desktop support
- Strong interpersonal and communication skills
- Proficient in Microsoft Office and Operating Systems
- Sound analytical and problem‑solving abilities
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