Job Description

Service Desk Administrator

Oldham, Greater Manchester

Up to £30,000 + Benefits

Monday to Friday | 8:30am – 5:00pm

Full-Time | Office Based

Are you an organised Service Desk professional who thrives in a fast-paced environment and takes pride in delivering exceptional customer service?

We are recruiting for an experienced Service Desk Administrator to join a well-established and growing business. This is an excellent opportunity to become part of a supportive team where you'll play a vital role in coordinating engineers, managing customer requests and ensuring service levels are consistently achieved.

The Role

As the first point of contact for customers, you'll be responsible for ensuring service requests are managed efficiently from start to finish. Working closely with engineers and internal departments, you'll ensure all jobs are planned effectively whilst maintaining excellent communication throughout.

Key Responsibiliti...

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