Job Description
Job Tite: Service Designer
Location: Worcester 3 times per week
Salary: £43,000
Knowledge
* Strong knowledge of service design principles, frameworks, and human-centred design methodologies.
* Understanding of user research, service mapping, journey mapping, service blueprinting, design thinking, co-design, and participatory design.
* Knowledge of accessibility, inclusive design, organisational change, digital transformation, and continuous service improvement.
* Understanding of Agile delivery, multidisciplinary team working, stakeholder engagement, facilitation, and data-informed decision-making using service performance metrics.
Experience
* Significant experience as a Service Designer, UX Designer, Human-Centred Designer, or similar.
* Proven ability to lead or contribute to end-to-end service design projects, from discovery through implementation and evaluation, including prototyping and piloting.
Location: Worcester 3 times per week
Salary: £43,000
Knowledge
* Strong knowledge of service design principles, frameworks, and human-centred design methodologies.
* Understanding of user research, service mapping, journey mapping, service blueprinting, design thinking, co-design, and participatory design.
* Knowledge of accessibility, inclusive design, organisational change, digital transformation, and continuous service improvement.
* Understanding of Agile delivery, multidisciplinary team working, stakeholder engagement, facilitation, and data-informed decision-making using service performance metrics.
Experience
* Significant experience as a Service Designer, UX Designer, Human-Centred Designer, or similar.
* Proven ability to lead or contribute to end-to-end service design projects, from discovery through implementation and evaluation, including prototyping and piloting.
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