Job Description
London, SE1 – hybrid working
Shape services around people. Improve lives through better design.
At Peabody, we're committed to creating better outcomes for residents and delivering services that are simple, effective and designed around people's needs. We're looking for an experienced and passionate Service Design Lead to help shape the future of our services, driving meaningful improvements that enhance the experience of both residents and colleagues.
This is an exciting opportunity to lead service design across key resident and colleague journeys, using insight, evidence and collaboration to transform how services are delivered. You'll play a pivotal role in helping us better understand the people we serve, identify opportunities for improvement and innovation, and design solutions that create lasting social impact.
A key focus of this role will be working alongside colleagues in Repairs and Complaints, helping to redesign and improve some of our most impo...
Shape services around people. Improve lives through better design.
At Peabody, we're committed to creating better outcomes for residents and delivering services that are simple, effective and designed around people's needs. We're looking for an experienced and passionate Service Design Lead to help shape the future of our services, driving meaningful improvements that enhance the experience of both residents and colleagues.
This is an exciting opportunity to lead service design across key resident and colleague journeys, using insight, evidence and collaboration to transform how services are delivered. You'll play a pivotal role in helping us better understand the people we serve, identify opportunities for improvement and innovation, and design solutions that create lasting social impact.
A key focus of this role will be working alongside colleagues in Repairs and Complaints, helping to redesign and improve some of our most impo...
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