Service Delivery Manager

Lead end-to-end deployment of Auditnex and Comnex on private cloud infrastructure for US healthcare clients. Act as the bridge between product, engineering, and client teams to ensure smooth customization, deployment, and adoption in complex, regulated environments.

Key Responsibilities:

Customer Alignment & Onboarding:

• Understand operational, compliance, and technical requirements of US healthcare payers and providers.
• Collaborate with client IT, Operations, and Compliance teams to define deployment roadmaps.

Solution Delivery & Deployment:

• Lead implementation and configuration of AI products on client-managed private cloud environments.
• Coordinate with internal engineering teams to customize features to client workflows.
• Ensure HIPAA and other regulatory compliance throughout deployment.

Project Management:

• Own delivery ti...