Job Description
Role : Service Delivery Manager
Location : Espoo , Finland -- Onsite
Need Finnish language
B2B Contract
Key Responsibilities
IT Service Delivery & Operations
Own and manage the delivery of IT services to ensure stability, availability, and performance.
Hands-on implementation, maintenance, and lifecycle management of hardware and software for:
End-user devices
Servers
Network infrastructure
Coordinate with remote and global IT teams to ensure standardized configurations and consistent service delivery.
SaaS & Application Service Management
Oversee the setup, configuration, maintenance, and ongoing optimization of IT SaaS solutions.
Manage user access, licensing, integrations, and service reliability for SaaS platforms.
Act as a service owner for key IT applications.
End-User Support & Enablement
Ensure timely and effective technical support for end users.
Provide IT training, guidance, and enablement to improve user experience an...
Location : Espoo , Finland -- Onsite
Need Finnish language
B2B Contract
Key Responsibilities
IT Service Delivery & Operations
Own and manage the delivery of IT services to ensure stability, availability, and performance.
Hands-on implementation, maintenance, and lifecycle management of hardware and software for:
End-user devices
Servers
Network infrastructure
Coordinate with remote and global IT teams to ensure standardized configurations and consistent service delivery.
SaaS & Application Service Management
Oversee the setup, configuration, maintenance, and ongoing optimization of IT SaaS solutions.
Manage user access, licensing, integrations, and service reliability for SaaS platforms.
Act as a service owner for key IT applications.
End-User Support & Enablement
Ensure timely and effective technical support for end users.
Provide IT training, guidance, and enablement to improve user experience an...
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