Job Description
Elevate enterprise service performance with Nutrien as a Service Delivery Manager. Oversee service delivery and continuous improvement for IT support in a multi-functional environment.
As a key leader with over 10 years of experience, you will develop operational plans in alignment with strategic objectives. Your strong grasp of ITIL best practices will ensure reliable service management and effective issue handling across various teams and providers.
Key Responsibilities: • Translate strategic objectives into operational plans and outcomes • Drive continuous improvement to meet evolving business needs • Ensure effective issue management and service coordination • Utilize data-driven insights for performance management • Execute ITIL practices for incident and request management
Requirements: • Bachelor's degree in Information Technology or related field • 10+ years in enterprise service desk or operations • Strong knowledge of service integration and vendor ...
As a key leader with over 10 years of experience, you will develop operational plans in alignment with strategic objectives. Your strong grasp of ITIL best practices will ensure reliable service management and effective issue handling across various teams and providers.
Key Responsibilities: • Translate strategic objectives into operational plans and outcomes • Drive continuous improvement to meet evolving business needs • Ensure effective issue management and service coordination • Utilize data-driven insights for performance management • Execute ITIL practices for incident and request management
Requirements: • Bachelor's degree in Information Technology or related field • 10+ years in enterprise service desk or operations • Strong knowledge of service integration and vendor ...
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