Service Delivery Client Engineering -Remote Engineer (L1)

Job Description

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Service Delivery Client Engineering - Remote Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by proactively identifying and resolving technical incidents and problems.

This role makes use of technical knowledge to handle technical enquiries and/or troubleshoot problems reported by clients in a timely manner.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective reso...