Job Description

Description

:

Major Job Functions:

Service Planning & Initiation

  • Responsible to verify and confirm information in Case for MCO creationCredit approvalReview & application of marketing programsService history: service letters, oil sampling, and Dealer Product Support Search (DPSS) results. Identify service definitionsPSET and approvals
  • Verify the service case provides clarity on MCO & work order structure (PSET integration) to align scope / budget / schedule agreed to in quote
  • MCO and Work Order opening.
  • Provide Repair Planner visibility to any threats or risk to Finning discovered while researching service history, nature of repair, or other factors that disclose a potential of risk to the business
  • Review for Service Excellence Governance ensuring all commercial & service requirements are met prior to submitting service request
  • Document Control within Case & WFE

    • Service Process and Proj...

    Ready to Apply?

    Take the next step in your AI career. Submit your application to Finning today.

    Submit Application