Job Description

We are seeking a highly organized and customer-focused Service Coordinator to support the daily operations of our Service Department. This role serves as the primary point of contact for technicians and customers, ensuring service calls are scheduled, tracked, and completed efficiently. The ideal candidate is detail-oriented, professional, and thrives in a fast-paced environment where multitasking and communication are essential. This position is 100% on site. If interesed pleae apply for consideration. 


Key Responsibilities
  • Answer incoming phone calls from customers and field technicians.
  • Create and manage service calls within the company system.
  • Schedule and dispatch technicians for service and maintenance appointments.
  • Monitor active service calls to ensure timely completion.
  • Maintain accurate and detailed notes regarding the status of open service calls.
  • Review technician service reports and communicate repair recommendatio...

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