Job Description

Ideal candidate must have 3-5 years experience in Service Coordination effectively liaising between Service Engineers, Customers, and Suppliers. The candidate must have a basic technical understanding of Engineering Products like Survey Equipment, Laboratory Equipment, Robotics, Drones and Inspection and testing products.

Work Location: Dubai, UAE

Job Responsibilities

  • Attend internal and external customer requests to generate Quotation.
  • Generate, Manage, Track and Update Quotation in the Oracle ERP / CRM system.
  • Assist Sales Team in Customer Quote follow-up and improve conversion ratio.
  • Assist Sales Team in handling existing customers to obtain more Repeat orders.
  • Make Out-bound calls to activate Lost and Dormant customers.
  • Prepare, coordinate in Approval and Input Purchase Requisition in the ERP System for Customer Order and Stock planning.
  • Develop necessary Sales Order Worksheet (SOW) / ...

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