Job Description

Description and Requirements

The SMO (Services Management Office) Service Coordinator will support the Service Delivery Manager deliver an efficient service to Lenovo Device as a Service (DaaS) / Managed Services customers. This specific Service Coordinator we are looking for specific skills in finance and billing to support large accounts in timely and accurate billing across the support countries/geos.


We are seeking candidates with strong skills in these disciplines:

Billing & Financial Coordination

  • Coordinate and support end-to-end billing processes, including validation of charges, contract alignment, and service entitlements.
  • Review and reconcile complex invoices, ensuring accuracy across multiple services, rate structures, and billing cycles.
  • Partner closely with Finance, Billing Operations, and Contracts teams to resolve discrepancies and implement corrections.
  • Assist with credits, rebills, and billi...

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