Service Coordinator

Description

We are seeking a dedicated Service Coordinator to join our team in India. The ideal candidate will have 1-3 years of experience in service coordination or a related field, with a passion for delivering exceptional customer service.

Responsibilities

• Coordinate with service teams to ensure timely delivery of services to clients
• Manage customer inquiries and provide effective solutions
• Maintain accurate records of service requests and resolutions
• Assist in the development and implementation of service processes
• Prepare reports on service metrics and performance
• Collaborate with cross-functional teams to improve service quality

Skills and Qualifications

• 1-3 years of experience in a service coordination role or related field
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• Strong organization...