SERVICE COORDINATOR

Position Title:

Service Coordinator

Department:

Service

Location:

Reports To:

Service Manager

Direct Reports:

N/A

Written By:

General Manager, Aftermarket

Date:

28 May 2024

Job Objective:

The Service Coordinator is responsible for managing and coordinating services to ensure effective and efficient service delivery to customers. This role involves working closely with service technicians, customers, and other stakeholders to develop and implement service plans, monitor progress, and ensure high quality service delivery.

Duties and Responsibilities:

Coordinate and schedule service technicians for routine maintenance, installations, and emergency repairs.

Optimise scheduling to ensure efficient use of service technician time and resources.

Facilitate all site entry and mobilisation requirements. <...